For a manager to be perceived as a positive manager, they need a four to one positive to negative contact ratio.

I absolutely believe in the power of tithing and giving back. My own experience about all the blessings I've had in my life is that the more I give away, the more that comes back. That is the way life works, and that is the way energy works.

The key to successful leadership today is influence, not authority.

In the past a leader was a boss. Today's leaders must be partners with their people... they no longer can lead solely based on positional power.