We don't have a monopoly. We have market share. There's a difference.

What we've gone through in the last several years has caused some people to question 'Can we trust Microsoft?'

Apple is a failure because they missed social? Nobody would say that, because they are having great success.

The number one benefit of information technology is that it empowers people to do what they want to do. It lets people be creative. It lets people be productive. It lets people learn things they didn't think they could learn before, and so in a sense it is all about potential.

Great companies in the way they work, start with great leaders.

I think our leadership team is a highly accountable leadership team.

There's no chance that the iPhone is going to get any significant market share.

Accessible design is good design.