eBay's business is based on enabling someone to do business with another person, and to do that, they first have to develop some measure of trust, either in the other person or the system.

What makes eBay successful - the real value and the real power at eBay - is the community. It's the buyers and sellers coming together and forming a marketplace.

What I'm really focused on is connecting people around shared interests, so together they can make good stuff happen. I'm more focused on helping people discover their power as individuals, but through those connections with one another.