I think any great culture is born out of transparent, authentic communication. You almost can't overcommunicate. You can try, and you might think, 'Oh, do I really have to say this again?' And the answer is yes.

To me, if we're not failing a little bit, we're not trying hard enough. I think great cultures encourage risk and are tolerant of failure. If you don't do that, you're going to end up with a culture that is stagnant and not thinking about the next generation of products and experiences.

People who know me know that I'm a rabid fan of the Kansas Jayhawks. My quirky habit is that every Kansas game is on my calendar, and, more often than not, I will plan and schedule flights around them so that I can engage and watch. I have already brainwashed my family to be Jayhawks fans.

The thing I think is often misunderstood about Ripple is people say, 'Oh, Ripple is a centralized platform.' To me, this is a legacy perspective. Ripple's technology, IRP, is open source; XRP Ledger is open source.