We are putting the customer at the center of everything we do and are directing our resources towards those innovations and investments that will strengthen our ability to deliver a better McDonald's experience over time.

Ordering should be the most enjoyable experience, but at McDonald's, it can be one of the most stressful points in time.

It makes me sad there is still some intellectual snobbery out there.

When you expand a business as fast as McDonald's did, part of the strength you have is the process and the efficiency.

We can see what works in one part of the world and one market, and we can share that knowledge and expertise with markets that are facing challenges.

The average customer comes into McDonald's three to four times a month, and I'm absolutely convinced that can fit in very comfortably into a balanced diet.

Chicago is a wonderful, vibrant city with wonderful food cultures to it, wonderful talent downtown.