If you love helping people, and you love trying to bring comfort and peace to their life at a very, very difficult time, you're going to have to look pretty hard to find a profession that gives you more opportunities than the funeral business.

I believe in process. I believe in four seasons. I believe that winter's tough, but spring's coming. I believe that there's a growing season. And I think that you realize that in life, you grow. You get better.