The entrepreneur always searches for change, responds to it, and exploits it as an opportunity.

Most of what we call management consists of making it difficult for people to get their work done.

Time is the scarcest resource and unless it is managed nothing else can be managed.

The purpose of a business is to create a customer.

Business, that's easily defined - it's other people's money.

The computer is a moron.

The new information technology... Internet and e-mail... have practically eliminated the physical costs of communications.

Few companies that installed computers to reduce the employment of clerks have realized their expectations... They now need more, and more expensive clerks even though they call them 'operators' or 'programmers.'

When a subject becomes totally obsolete we make it a required course.

Never mind your happiness; do your duty.

The best way to predict the future is to create it.

The only thing we know about the future is that it will be different.

Trying to predict the future is like trying to drive down a country road at night with no lights while looking out the back window.

My greatest strength as a consultant is to be ignorant and ask a few questions.

Knowledge has to be improved, challenged, and increased constantly, or it vanishes.

Today knowledge has power. It controls access to opportunity and advancement.

Checking the results of a decision against its expectations shows executives what their strengths are, where they need to improve, and where they lack knowledge or information.

A manager is responsible for the application and performance of knowledge.

Management is doing things right; leadership is doing the right things.

Effective leadership is not about making speeches or being liked; leadership is defined by results not attributes.

Making good decisions is a crucial skill at every level.

No institution can possibly survive if it needs geniuses or supermen to manage it. It must be organized in such a way as to be able to get along under a leadership composed of average human beings.

Suppliers and especially manufacturers have market power because they have information about a product or a service that the customer does not and cannot have, and does not need if he can trust the brand. This explains the profitability of brands.

Teaching is the only major occupation of man for which we have not yet developed tools that make an average person capable of competence and performance. In teaching we rely on the 'naturals', the ones who somehow know how to teach.

Rank does not confer privilege or give power. It imposes responsibility.

We now accept the fact that learning is a lifelong process of keeping abreast of change. And the most pressing task is to teach people how to learn.

The productivity of work is not the responsibility of the worker but of the manager.

Plans are only good intentions unless they immediately degenerate into hard work.