The power of the individual, market forces, and the private sector permeate our lives. With that power comes responsibility to address huge challenges. Climate change cannot be solved by governments alone. Xenophobia, hatred, and intolerance - more business leaders have to play a role in trying to be positive leaders, civic leaders.

We strive for a culture of constant communication. Team members know in real time if there are performance issues. Team leaders know in real time if a team member is unhappy.

Failure holds the seeds for greatness - so long as you water those seeds with introspection, they can be the root of your success.

Tasting failure, even when you truly believe in a project, is a critical part of the growth process.

I cannot think of any venture I have initiated where an earlier failure wasn't an important precursor to an eventual success.

I know that when you are experiencing failure, it's pretty damn painful. It is easy in retrospect to wax poetic about it. But in the moment, you don't think you will survive, let alone have the time to reflect on how valuable those lessons will be for you in the future.

One of the magical things about kindness is that it's what we nerds call a 'happiness aggregator.' People confuse kindness with being nice. And they're very different. You can be nice and be passive. But kindness requires action.

We're all human, and part of being human is showing respect and support for others' life choices.

I have a whole section of a filing cabinet in my office full of ideas. Some are ideas for books or articles I want to write. One is a romantic comedy; one's about my dad's life. I've also got ideas for books on moral relativism as well as democracy and human nature. There's also a really cool concept for a spy novel.

Emotional intelligence is a very important skill set, not just to be happier but also to succeed professionally.

Our world desperately needs real leadership.

Kindness boggles my mind. It's the only force in nature that increases simultaneously for the giver and the receiver.

Learning how to contract your power and personality is of incredible importance.

My dad's life story was a string of kindness. He treated everyone as an equal, whether it was the bank teller or the bank president. He even attributed his survival to the courage of kindness.

When I was a kid, we'd go to the movies, and my parents would reach out to everyone around us in the theater, most of whom could barely afford the movie ticket. They'd hand out popcorn and Milk Duds, strike up conversations with them, lend shoulders to cry on, learn their names, and smile at everyone.