No business can succeed in any great degree without being properly organized.

The art of effective listening is essential to clear communication, and clear communication is necessary to management success.

The keystone of successful business is cooperation. Friction retards progress.

Exchange ideas frequently.

I never trust an executive who tends to pass the buck. Nor would I want to deal with him as a customer or a supplier.

Every man must decide for himself whether he shall master his world or be mastered by it.

I believe in trusting men, not only once but twice - in giving a failure another chance.

A merchant who approaches business with the idea of serving the public well has nothing to fear from the competition.

The five separate fingers are five independent units. Close them and the fist multiplies strength. This is organization.

The best teamwork comes from men who are working independently toward one goal in unison.

Clock watchers never seem to be having a good time.

Honor bespeaks worth. Confidence begets trust. Service brings satisfaction. Cooperation proves the quality of leadership.

Responsibilities are given to him on whom trust rests. Responsibility is always a sign of trust.

The greatest teacher I know is the job itself.

Luck is always the last refuge of laziness and incompetence.